Billing FAQs
 

There are two ways to go about it:

  1. You can have your subscription extended against the extra payment.
  2. You can request a refund.

Log in to your Member’s Area on our website and view/download your invoices from the invoices tab.

We fear nothing more than the thought of you browsing the internet without the cover of our security. To reactivate your account, just:

  1. You can have your subscription extended against any extra payment.
  2. Renew your previous account by talking with our live chat agents.

Since Apple takes care of the refunds for iTunes itself, you can contact them by visiting these links:

  1. iTunes Refund
  2. iTunes Cancellation

Since Google handles the refunds for the Play Store, you can contact them by visiting their support. 

You can upgrade to a new account even if your account is up-to-date. However, we recommend you to contact us via live chat or email us to avoid discrepancies.

To request a refund, go to your Member’s Area and find the option to request a refund under your current active subscription.

Log in to your Member’s Area and select your desired payment mode under the invoices tab to pay.

To have an invoice canceled, just contact us via live chat or send an email to [email protected] 

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